i500 Pro TWS Item NO.: 413586

Product Name	i500 Pro TWS
Item NO.	413586
Weight	0.2 kg = 0.4409 lb = 7.0548 oz
Category	Wireless Earbuds
Brand	Moweek Official
Creation Time	2020-09-03

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {{companpy_email}}.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@moweek.com and send your item to: {{company_address}}.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: {{company_address}} You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

How Long To Ship My Order?

Generally it takes 7-14 days to arrive in most destinations. However international shipping is complex as all orders must pass through customs. Sometimes customs has delays or world events (such as strikes, protests etc) may delay shipments.

Note: The above shipping timelines are in business days and represent guides only and not guarantees. International shipping has customs and various issues that can arise that is beyond our control. Generally most customers will receive their shipments within the above timeframes but they do not represent guarantees.

Do these work with android?

The answer is yes, the Airpods will work with almost any Android smartphone that has Bluetooth connectivity. You will not get the extra processing power from that special audio processing chip found on other competing brands, but music will still sound excellent with these headphones; far above and beyond what stock speakers offer.

Are there any difference with original Airpods?

Now, while a more expensive brand would certainly be the first choice for many, we believe that earbuds are a necessity for many and as such should not cost even close to as much as your smartphone. So strongly, do we believe in providing our customers with the most value-filled and highest quality earbuds that we loaded our earbuds with every feature found on the other competing brands but still at less than half the price. With our new patented H1 chipsets, Bluetooth 5.0, IPX6 Water Resistance and nearly 24 hours of battery life our BlackPods provide the same, if not better, quality than other competing brands that you can rely on without breaking the bank!